Content design is a collaborative discipline, so when you’re the only content designer in your digital team, it can be lonely. You don’t have that content buddy to bounce ideas off, get a second pair of eyes on your work …
Back in May 2019, we started to migrate “prison finder” pages from justice.gov.uk to the GOV.UK website. Our main goal was to make sure the content really worked for our users while also moving us closer towards turning off an …
Form Builder is a platform built by MoJ Digital and Technology for creating and publishing accessible online forms using components from the GOV.UK Design System. As the platform is easy to use, our team was able to create, test and …
What is your role at MOJ? I’m a Content Designer and I’m responsible for creating content across end-to-end user journeys. It’s not just about writing words, it involves working with others to really understand the needs of users and build …
“If you want to encourage people to do something, make it easy.” That’s what Richard Thaler, latest Nobel Prize winner in economics, proposes we need to do to influence human behaviour.
In a new prison pilot, the MOJ prisoner money team tests a digital way of sending prisoners’ money out
When content is king, we have to stop thinking about departmental boundaries I'm part of a group of content designers from the Home Office who recently partnered with the MOJ User Centred Policy Design team to improve information for victims …
Earlier this year the Government Digital Service (GDS) ran a discovery on collecting information from users of services across government.They identified an opportunity to make it easier for service teams to improve and publish accessible forms. Following GDS’ findings, we …
The service I’ve been working on for the past few months is a bit different to most government services: it doesn’t involve any transactions.
Our job was to deliver a new online service helping people appeal to the tax tribunal once fees were introduced.
