The service I’ve been working on for the past few months is a bit different to most government services: it doesn’t involve any transactions.
Richard is on the Digital & Technology Fast Stream programme. He's worked with us as Associate Product Manager working on Family Justice and policy collaboration, as well as leading on Service Standards for the department.
We’ve recently rolled out a new model for helping our teams meet the Digital by Default service standard.
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A blog about using digital and technology to transform services in the justice system.