Service standards
On 22 March 2023, the Future of Life Institute published a letter calling on AI labs to immediately pause training AI systems that were more powerful than GPT-4. To date, there have been 33,709 signatories. Why? Because of the widespread …
The service I’ve been working on for the past few months is a bit different to most government services: it doesn’t involve any transactions.
We’ve recently rolled out a new model for helping our teams meet the Digital by Default service standard.
Service standards are vital for making sure the services we’re building are high quality, value for money and meet user needs. But how they are measured needs to change.