I started out as a linguist. I remember when I was at school, whenever people would ask me what I wanted to do and my answer was “languages”, they always asked, “Oh, do you want to be a bilingual secretary?”. …
Form Builder is a platform built by MoJ Digital and Technology for creating and publishing accessible online forms using components from the GOV.UK Design System. As the platform is easy to use, our team was able to create, test and …
Collaborating across our digital community at the MoJ, we’ve developed a set of principles for our teams. The use of principles in digital is common, such as the Government Design Principles, and principles captured in standards such as the Government …
Product management can be a vague profession, unclear to those of us doing it and misunderstood by our colleagues. So I wrote the Product Management Handbook for Government to help.
In MOJ Digital and Technology over the last few months we have been establishing new professions and developing our existing communities of practice. In the Delivery Management community - one of our longer running professions - we are always seeking …
Digital teams often make prototypes when designing services. They offer a quick, cost-effective way to explore different designs and processes. Prototyping can also help policy teams understand the impact of their policies and how they can be translated into delivery …
The service I’ve been working on for the past few months is a bit different to most government services: it doesn’t involve any transactions.
We’ve recently rolled out a new model for helping our teams meet the Digital by Default service standard.
Our job was to deliver a new online service helping people appeal to the tax tribunal once fees were introduced.
You should spend time exploring your options before buying or building a service, and always make sure you can change it in the future.
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