At the Ministry of Justice (MOJ), we have hundreds of different systems. Over the last six years, we’ve saved tens of millions of pounds on hosting them. In order to do that, we had to change our organisation structure. Most …
Just before Christmas last year, after 10 months of being Interim CDIO for the MoJ, I was offered the post on a permanent basis. While I certainly wasn’t acting as “caretaker” in the role, it has definitely given me certainty …
When I first started my career in ‘IT’ as a manual system tester, Business Analysis seemed like an unwieldy beast. Waterfall was the name of the game and if you didn't know it upfront, it was too late. Business Analysis …
I started out as a linguist. I remember when I was at school, whenever people would ask me what I wanted to do and my answer was “languages”, they always asked, “Oh, do you want to be a bilingual secretary?”. …
Form Builder is a platform built by MoJ Digital and Technology for creating and publishing accessible online forms using components from the GOV.UK Design System. As the platform is easy to use, our team was able to create, test and …
Collaborating across our digital community at the MoJ, we’ve developed a set of principles for our teams. The use of principles in digital is common, such as the Government Design Principles, and principles captured in standards such as the Government …
Product management can be a vague profession, unclear to those of us doing it and misunderstood by our colleagues. So I wrote the Product Management Handbook for Government to help.
...different grades (Associate Delivery Managers, Delivery Managers and Senior Delivery Managers). This meant they would each have different experiences and might not otherwise interact regularly Triads would meet monthly as...
Digital teams often make prototypes when designing services. They offer a quick, cost-effective way to explore different designs and processes. Prototyping can also help policy teams understand the impact of their policies and how they can be translated into delivery …
The service I’ve been working on for the past few months is a bit different to most government services: it doesn’t involve any transactions.
