GOV.UK
Non-transactional services: measuring the unmeasurable
The service I’ve been working on for the past few months is a bit different to most government services: it doesn’t involve any transactions.
Agile
Game of Standards - making the Digital Service Standard fun
We’ve recently rolled out a new model for helping our teams meet the Digital by Default service standard.
Yes / No Minister: how tax tribunals kept momentum when the goalposts moved
Our job was to deliver a new online service helping people appeal to the tax tribunal once fees were introduced.
Hey big spender: spend a little time on IT
You should spend time exploring your options before buying or building a service, and always make sure you can change it in the future.
Inside out: lessons learnt from building a new intranet
How we made a new and improved intranet for the department.
Working together to help people with court fees
Courts and tribunal staff are adopting agile ways of working with MOJ Digital to make it easier for people to get help with their court fees.
Civil Legal Advice: designing a joined-up service
How we worked closely with call centre staff to build a digital service for people looking for legal help in difficult circumstances.
Risky business: managing security risks to digital services
How we're changing the way we protect our digital services from security risks.
Making digital services that last
We’re changing the way we run digital services to make sure they're sustainable in the long term and we can keep improving them.
How we build big by starting small
At MOJ Digital, we’ve embraced agile delivery for all our projects. It’s a new way of working that’s like building in Lego rather than carving from marble.