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Tribunals decisions database: a clever little beast in the making

Posted by: , Posted on: - Categories: Courts and tribunals, Design

Across the country, 24 legal tribunals publish public decisions on a regular basis. These decisions not only need publishing, but also storing and ‘made searchable'. Well, it’s the tribunals database team’s job to ask what manner of clever product could …

Lessons from delivering front-line digital services in the justice system

Posted by: , Posted on: - Categories: Agile, User research

Public expectations about public services have changed. Online services have become mainstream. In the UK, 83% of homes now have access to the Internet and users instinctively expect all online services to be as compelling as the best commercial services. …