Once you have been around for a while and have seen numerous strategies come and go, you understand that the most important ingredient in any of them is your people. They will be the difference between whether you achieve them …
When I first joined the Civil Service, 5 years ago, Robotic Process Automation or RPA was the buzzword of the moment. (The buzzwords have morphed over the years, but my sense of dread of them has not!). RPA, a specific …
In Justice Digital we have been experimenting with using an Enabling Team to promote Test Automation. Here’s what we’ve learnt along the way. The Legal Aid Agency (LAA) Digital has a mission to enable fair and swift access to Justice …
For people who don’t know me, I am Nava Ramanan, Deputy Director – Head of Networks, Voice, Video and Hosting Services for the Ministry of Justice. In this blog I am going to highlight what we are doing within the …
We are blissfully hurtling around the universe with technology here on Earth and in space, where we literally unlock the world with our faces and fingertips. This got me thinking a little deeper. Being connected online, in most parts of …
Before joining LAA Digital, I worked in the Higher Education sector teaching Computer Science at a Midlands University. It wasn’t something I’d planned or aspired to, but I fell in love with the role and the opportunity to shape the …
Our design values talk about encouraging an environment of learning and sharing knowledge. And in that theme, last February, we held our first UCD Conference. The day was full of talks, first hand service user experiences and conversations around …
When was the last time you helped someone do something online? A few personal examples from me: during a prototype testing session I talked a participant through how to share their screen with me, while on a whatsapp call with …
HMPPS Digital, in partnership with prisons, are building a service to improve the calculation of release dates by freeing up time for staff, improving accuracy and making sentences easier to understand for staff and prisoners. I’m Frazer Rhodes and I’m …
I joined Justice Digital - LAA in May 2020 as a Junior Software Developer having decided on a career change via a coding bootcamp. I’d experienced only small projects and some minimal exposure to agile ways of working, but this …
When I first took up the post of CDIO (Chief Digital and Information Officer) I spoke to colleagues across the organisation to hear their views and was very grateful to receive a lot of very honest feedback and insights. Some …
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