GOV.UK
Discovery at the Ministry of Justice
Hello, I’m Scott and in this post I’m going to explain how: I started using discovery we improved discovery at the MoJ we define and review discovery at the MoJ. You might know me as Head of Product but I …
Challenges faced and techniques used for onboarding 120 prisons
Just over one year ago we began working on a service for the HMPPS to support a new policy aimed at reducing reoffending. My fellow researcher on this product, Gemma Hutley, wrote a piece on some of our early research …
Accessibility profession project
Accessibility is a really important topic. It is also the right thing to do, to make sure nobody is excluded from accessing services. The Public Sector Bodies Accessibility Regulations are now coming into effect and this new piece of legislation …
Hiring technical people in government is (not that) hard
There were more than 50% of contractors in technical roles when I joined MoJ in April 2018. In a technical workforce of about 200 that’s a lot of contractors. Hiring technical people in government is hard, they said. Let’s find …
A day in the life of...Amanda Kerry, Content Designer
What is your role at MOJ? I’m a Content Designer and I’m responsible for creating content across end-to-end user journeys. It’s not just about writing words, it involves working with others to really understand the needs of users and build …
MoJ digital and technology strategy
Digital strategies could learn a lot from Winston Churchill’s famous 1940 plea for brevity. In this spirit, I have decided to try to distill our MoJ digital strategy down into one short blog post. Firstly, a note on what our …
My thoughts on what it means to be Black and British in 2019
My name is Karen Minta. I joined the Civil Service about three months ago as a Business Manager in the Ministry of Justice Digital and Technology team. Carving the discourse surrounding Black British identity has always been a contested feature …
Contributing the bank details pattern to the GOV.UK Design System
We recently contributed to the ‘Ask users for bank details’ pattern to the GOV.UK Design System, as a team of three: content designer (Amanda Kerry), interaction designer (Adam Silver) and user researcher (Gemma Hutley). Earlier this year, we worked on …
Supporting people with legal issues
I work in MoJ’s User Centred Policy Design team. In spring 2018, the team and I started to look at the experience of people with legal issues and explore what support they needed to prevent their problems from escalating. This …
Living with borderline personality disorder
To coincide with Mental Health Awareness Day, I wanted to share my personal story. If I were to tell you that I had an illness that affected only 2% of the population, which killed 1 in 10 of those who …