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How to assess whether your service is ethical

How to assess whether your service is ethical

Here at the Ministry of Justice (MoJ), myself and a group of User Centred Design professionals have been exploring how to make ethics a practical part of the design process. As designers our job is to make sure our services …

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Tools for teamwork: making it easier to collaborate

Posted by: Matthew Mead-Briggs, Posted on: 22 September 2015 - Categories: Digital skills, Intranet and staff tools

Making fast, frequent changes to code so changes can be easily viewed is a vital part of software development. Find out how MOJ Digital is tackling this challenge.

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Making digital services that last

Posted by: Dave Rogers, Posted on: 13 August 2015 - Categories: Agile, Development
A member of the digital team

We’re changing the way we run digital services to make sure they're sustainable in the long term and we can keep improving them.

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Helping people with court fees

Posted by: Ana Cecilia Santos, Posted on: 29 July 2015 - Categories: Content, Courts and tribunals, Design, User research
Images of people testing the form

We recently redesigned the paper form to make it easier for people to get help paying their court fees, ahead of developing an online service.

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How we build big by starting small

Posted by: Kit Collingwood, Posted on: 21 July 2015 - Categories: Agile
Plastic building bricks

At MOJ Digital, we’ve embraced agile delivery for all our projects. It’s a new way of working that’s like building in Lego rather than carving from marble.

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Join the government agile delivery community

Posted by: Jack Collier, Posted on: 20 July 2015 - Categories: Agile
Post-it notes

Over the past year we’ve been growing a community of agile delivery practitioners in government and we want you to be involved.

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You’re invited: to help build digital capability

Posted by: Jack Collier, Posted on: 17 June 2015 - Categories: Digital skills

We believe that there’s a great opportunity for departments, local authorities and other interested bodies to collaborate and help build digital skills across government. That’s why we’re creating an informal working group to share successes and failures, research and learnings.

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Ethically hacking digital justice

Posted by: anonymous, Posted on: 5 June 2015 - Categories: Development

Our first blog on ethical hacking, giving insight into what it is, how it works and how we use it to ensure citizens feel safe when interacting with our services, and to guarantee the privacy of their data.

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A new approach to assessing digital services

Posted by: Jack Collier, Posted on: 1 June 2015 - Categories: Digital skills, Intranet and staff tools

While GDS has been working on improving what we assess our digital services against, here at MOJ Digital we’ve been rethinking how to approach our service assessments.

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Better by design  

Posted by: Jack Collier, Posted on: 27 May 2015 - Categories: Design

When it comes to policy design, we think that government could learn a lot from its rather better established and certainly cooler cousin - product design.

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Reducing frustration in booking prison visits with A/B testing

Posted by: Nicole Kobilansky, Posted on: 27 March 2015 - Categories: Prisons, User research

...a fresh look at our ‘contact us’ page: The 'contact us' page on the prison visits booking service We realised that the copy on the page could be inadvertently encouraging...

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