Since 2016 I have been doing my dream job - working with policy officials to build policy in a user-centred way. In fact, I’d been desperate to do this job since working in a policy role in Climate Change. The …
Design sprints are a methodology pioneered by Google to tackle difficult ‘digital’ problems. The main idea is to bring people together from different disciplines and intensively facilitate them through a process to draw out new and innovative ideas.
Over the past year we’ve been growing a community of agile delivery practitioners in government and we want you to be involved.
We believe that there’s a great opportunity for departments, local authorities and other interested bodies to collaborate and help build digital skills across government. That’s why we’re creating an informal working group to share successes and failures, research and learnings.
While GDS has been working on improving what we assess our digital services against, here at MOJ Digital we’ve been rethinking how to approach our service assessments.
When it comes to policy design, we think that government could learn a lot from its rather better established and certainly cooler cousin - product design.
MOJ Digital is developing a new internal staff directory called people finder, with a better search facility and more information about employees.
Point 5 of the GDS Design Principles is to ‘iterate and iterate again’. The work being done on court and tribunal finder is a perfect example of how this is being achieved through comprehensive 'A/B testing', analytics, and face-to-face user research.
Court and tribunal finder is a heavily-used online government service. Here are the top 10 facts this month that we've found out following a period of focused user research, analytics and a fundamental rethink. 1. Court and tribunal finder has existed …
Recently, the Information Services team, who have been working to deliver Court-finder and Tribunals Decisions Database (both available in public Beta) have re-invigorated their Agile approach in order to improve delivery of their products. As a result of the changes we've made, …
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A blog about using digital and technology to transform services in the justice system.