‘Evolve’ is a portfolio of projects within Justice Digital, improving the way workplace technology services are delivered. We aim to make sure that the 100,000 people working across the Ministry of Justice (MoJ) have the digital tools, services, equipment, connectivity …
In the rapidly evolving world of digital transformation, the MoJ has embraced a modern strategy, one that centres around flexibility, data-driven decisions, and user-led services. This approach is aimed at delivering justice that’s faster, simpler, and better for all. Recently, …
Extensive in-prison research leads to the first set of design principles for prisoner-facing services. Five years' of prisoner research In 2018, as part of the Launchpad in-cell technology programme, we researched, designed and built the Content Hub platform for prisoners. …
At the Ministry of Justice (MOJ), we have hundreds of different systems. Over the last six years, we’ve saved tens of millions of pounds on hosting them. In order to do that, we had to change our organisation structure. Most …
Building on our first digital prisoner-facing service The digital Launchpad Product Delivery team went live with the new prisoner-facing Launchpad Home and Launchpad Auth on in-cell prisoner laptops on 4 June 2024. Launchpad Home is the new home page and …
How do we make sure that a Large Language Model (LLM) understands a task, and completes it as accurately as possible? If you’ve experimented yourself, or read the advice of major LLM providers (such as these guides from Anthropic, Google, …
I was recently fortunate enough to visit HMP Highpoint to see a fully operational ‘Prison Industry’ digital workshop, where old or end-of-life printers are taken to be dismantled and recycled. HMP Highpoint is a category C training and resettlement prison, …
For the past year, the Modernising Lasting Powers of Attorney (MLPA) team has considered its approach to the Welsh language. Here they share what they’ve learnt from testing Welsh content, and challenges they need to solve in the run-up to …
I was excited (and slightly daunted) to be asked to speak in the ‘Walk in our Users Shoes’ series as part of the recent 'Transforming with Digital' campaign. As a user researcher, the opportunity to walk in users shoes is …
Data is at the heart of the Ministry of Justice’s work. It helps us to measure the impact of policy interventions, gives us operational insight into prisons and probation, and gives us insights which help us to deliver better services …
