Before joining LAA Digital, I worked in the Higher Education sector teaching Computer Science at a Midlands University. It wasn’t something I’d planned or aspired to, but I fell in love with the role and the opportunity to shape the …
When was the last time you helped someone do something online? A few personal examples from me: during a prototype testing session I talked a participant through how to share their screen with me, while on a whatsapp call with …
HMPPS Digital, in partnership with prisons, are building a service to improve the calculation of release dates by freeing up time for staff, improving accuracy and making sentences easier to understand for staff and prisoners. I’m Frazer Rhodes and I’m …
Since February this year, the Content Hub team has been working feverishly to give people in prison improved access to their personal information, and now it's alive and kicking, we want to tell you about it. If you haven't heard …
In the Content Hub team's first blog, we talked about research we did into Young Offender Institutions (YOIs) that informed the very specific content created to launch the Hub into HMYOI Cookham Wood. In this second blog, we're talking about …
When I first started my career in ‘IT’ as a manual system tester, Business Analysis seemed like an unwieldy beast. Waterfall was the name of the game and if you didn't know it upfront, it was too late. Business Analysis …
In July 2021 the Content Hub team in Sheffield were thrilled to go LIVE into HMYOI Cookham Wood, a Young Offenders' Institution (YOI) in Rochester, Kent for boys aged 15 to 18. This will be followed by rollout to the …
I started out as a linguist. I remember when I was at school, whenever people would ask me what I wanted to do and my answer was “languages”, they always asked, “Oh, do you want to be a bilingual secretary?”. …
As a civil servant of nearly 20 years, I thought all of Government was the same. However, just over 4 years ago I discovered a place where things are done a little differently. I work for the Ministry of Justice …
I have to admit, the term ‘Business Analyst’ doesn’t sound particularly interesting. It’s not even very descriptive; my own parents don’t really understand what I do. Analyse the business, perhaps? Look at processes, write business cases, monitor value-add with KPIs …
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