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Non-transactional services: measuring the unmeasurable

Richard Walker, 14 September 2017 - Agile, Content, Data, Design, Our services, Service standards, User research

The service I’ve been working on for the past few months is a bit different to most government services: it doesn’t involve any transactions.

Guest post: Prison register goes into alpha

Rich Vale, 27 March 2017 - Data, Our services, Registers

Since November, Richard Carling from the National Offender Management Service (NOMS) has been working with the Government Digital Service’s registers team to create a prison register.

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