Working together to help people with court fees
Courts and tribunal staff are adopting agile ways of working with MOJ Digital to make it easier for people to get help with their court fees.
Courts and tribunals
Helping people with court fees
Posted by:
Ana Cecilia Santos, Posted on:
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Categories:
Content, Courts and tribunals, Design, User research
We recently redesigned the paper form to make it easier for people to get help paying their court fees, ahead of developing an online service.
Improved employment tribunal online service
Making a claim to an employment tribunal is now quicker, easier and less stressful thanks to a redesign of the online service.
MOJ delivers its fab four exemplars
Posted by:
David Dilley, Posted on:
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Categories:
Courts and tribunals, Lasting power of attorney, Prisons
Last Friday was a momentous day for MOJ Digital. Not only did our make a plea service hit the headlines but we also learned that the employment tribunal service had passed its service standard assessment.
Make a plea online: a product in the making
Working out of Manchester’s magistrates’ court, we’re developing a product that fulfils a defined user need and can be deployed nationwide.
Online juror services in New South Wales: lessons for the UK
I recently had the pleasure of visiting the digital court team in Sydney to see their new online services for jurors.
Digital anthropology
A newcomer’s first steps into the world of MOJ Digital.
Writing new tribunal guides for GOV.UK
Today MOJ Digital and the Government Digital Service published the first of a series of new guides to tribunals on GOV.UK.
Tribunals decisions database: a clever little beast in the making
Across the country, 24 legal tribunals publish public decisions on a regular basis. These decisions not only need publishing, but also storing and ‘made searchable'. Well, it’s the tribunals database team’s job to ask what manner of clever product could …
Iterative designs: court and tribunal finder
Point 5 of the GDS Design Principles is to ‘iterate and iterate again’. The work being done on court and tribunal finder is a perfect example of how this is being achieved through comprehensive 'A/B testing', analytics, and face-to-face user research.
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