How we worked closely with call centre staff to build a digital service for people looking for legal help in difficult circumstances.
How we're changing the way we protect our digital services from security risks.
We’re changing the way we run digital services to make sure they're sustainable in the long term and we can keep improving them.
At MOJ Digital, we’ve embraced agile delivery for all our projects. It’s a new way of working that’s like building in Lego rather than carving from marble.
Over the past year we’ve been growing a community of agile delivery practitioners in government and we want you to be involved.
The Digital Capability Project is about transforming the way we work in the Ministry of Justice. It’s about continuing to improve the efficiency and pace at which government can deliver, to create better outcomes for the citizen.
At Ministry of Justice Digital Services, we have increasingly found ourselves being approached by colleagues from other areas of the department to help them ‘become more digital’.
What does designing a digital service have in common with designing a policy?
People often ask me: "is an agile approach relevant for non-digital or non-technology projects?" I always answer: "agile is for everyone."
Public expectations about public services have changed. Online services have become mainstream. In the UK, 83% of homes now have access to the Internet and users instinctively expect all online services to be as compelling as the best commercial services. …