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How can collaboration across user-centred design teams support complex digital delivery? 

How can collaboration across user-centred design teams support complex digital delivery? 

People do not experience justice services as fragmented products or user flows. While we have to create artificial product boundaries and team divides to deliver a service, the experience of the end user does not mirror these divides. In real …

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Data principles - the right ingredients to solve the data spaghetti problem

Posted by: Arif Harbott, Posted on: 6 October 2016 - Categories: Our services
Image of data flows across the world

Data sharing has long been a contested subject, and rightly so. It’s important that the rules balance privacy and public good.

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Continuous Service Review: the Service Standard Assessment Revolution

Posted by: Emily Hall-Strutt, Posted on: 26 September 2016 - Categories: Service standards

Service standards are vital for making sure the services we’re building are high quality, value for money and meet user needs. But how they are measured needs to change.

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44con Security Conference

Posted by: marchbold, Posted on: 14 September 2016 - Categories: Our services

We're really excited to be sponsoring this years 44con security conference as well as running an extremely challenging 'capture the flag' event.

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Hiring cyber security folk

Posted by: Lead Security Engineer, Posted on: 9 September 2016 - Categories: Digital skills, Recruitment
Graph showing Feelings with each interview as time passes

Today I interviewed my 10th candidate in 3 months for a security engineer role.

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Technology at least as good as you have at home

Posted by: Arif Harbott, Posted on: 2 August 2016 - Categories: Intranet and staff tools, Technology
Laptop and smartphone

We want to support the incredible work of our staff by giving them the best tools for their jobs.

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Post-its + pens x ideas = 30 inspired children

Posted by: Stuart Hollands, Posted on: 29 July 2016 - Categories: Design, Digital skills, Technology

If we want to encourage young people to think about a career in digital and technology, what should we do?  Get out there and talk to them!

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Owning it: product owners and technology

Posted by: Arif Harbott, Posted on: 26 May 2016 - Categories: Development, Technology
Lego worker holding a CTRL key detached from a laptop keyboard

We're appointing product owners to manage our computers, devices, networks and Wi-Fi, to keep our technology up to date.

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Sustaining development: the true cost of running an IT system

Posted by: Arif Harbott, Posted on: 25 May 2016 - Categories: Development, Technology
Diagram showing the costs of running an IT system

The real long-term costs of running IT or software – and why it makes sense to invest in improvements to avoid expensive glitches later on.

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Hey big spender: spend a little time on IT

Posted by: Helen Mott, Posted on: 9 May 2016 - Categories: Agile, Development, Technology, User research
Laptop displaying graphs

You should spend time exploring your options before buying or building a service, and always make sure you can change it in the future.

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Ants v elephants: microservices and monolithic systems

Posted by: Jane Stead, Posted on: 23 March 2016 - Categories: Courts and tribunals, Prisons
Leaf-cutting ants carry their piece of leaf back to the nest, where smaller workers cut the leaves into small pieces – courtesy of Wikipedia

How microservices made up of small applications can be more effective than big behemoth IT systems.

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