Service standards are vital for making sure the services we’re building are high quality, value for money and meet user needs. But how they are measured needs to change.
Emily is Head of Engagement and Diversity & Inclusion Champion for MOJ Digital & Technology. She was formerly a Delivery Manager for the Intranet and Child Arrangements Information Tool, and Service Standards lead.
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MOJ Digital & Technology
A blog about using digital and technology to transform services in the justice system.