This year has been an unusual assortment of changes for everyone. Our work, social lives and pastimes have changed in ways that we never would have expected at the end of 2019. One of the unusual but pleasant experiences I …
On Monday 16th March 2020 everything changed! It was the day that we were officially told that due to Covid-19 we would be working from home for the foreseeable future. As a recruiter in a world where face-to-face interviews is …
This is the second part of this blog, which describes a systems mapping process undertaken by the User Centred Policy Design (UCPD) team in MoJ Digital in partnership with several policy teams working in the prison and probation space. While …
This two-part blog post describes a systems mapping process undertaken by the User Centred Policy Design (UCPD) team in MoJ Digital in partnership with several policy teams working in the prison and probation space. While this first post describes system …
Each year Safer Internet Day looks to promote safe and positive use of digital and technology for children and young people and to inspire a national conversation. In the cyber security team in the MoJ, we want to inspire this …
Just over one year ago we began working on a service for the HMPPS to support a new policy aimed at reducing reoffending. My fellow researcher on this product, Gemma Hutley, wrote a piece on some of our early research …
Accessibility is a really important topic. It is also the right thing to do, to make sure nobody is excluded from accessing services. The Public Sector Bodies Accessibility Regulations are now coming into effect and this new piece of legislation …
We recently contributed to the ‘Ask users for bank details’ pattern to the GOV.UK Design System, as a team of three: content designer (Amanda Kerry), interaction designer (Adam Silver) and user researcher (Gemma Hutley). Earlier this year, we worked on …
I work in MoJ’s User Centred Policy Design team. In spring 2018, the team and I started to look at the experience of people with legal issues and explore what support they needed to prevent their problems from escalating. This …
I’m Scott Colfer, Head of Product at MoJ and I’d like to tell you what product management means here. Our specialism is optimising the value of products. We take insights from a multidisciplinary team and look for value in the …
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