Cracking the code and content question
Making sure that your service contains the latest content and design isn't easy. Here's how MOJ Digital teams are tackling the challenge.
Making sure that your service contains the latest content and design isn't easy. Here's how MOJ Digital teams are tackling the challenge.
We recently redesigned the paper form to make it easier for people to get help paying their court fees, ahead of developing an online service.
When it comes to policy design, we think that government could learn a lot from its rather better established and certainly cooler cousin - product design.
Making a claim to an employment tribunal is now quicker, easier and less stressful thanks to a redesign of the online service.
How we design digital services at the Ministry of Justice and how you could join the team.
Working out of Manchester’s magistrates’ court, we’re developing a product that fulfils a defined user need and can be deployed nationwide.
Across the country, 24 legal tribunals publish public decisions on a regular basis. These decisions not only need publishing, but also storing and ‘made searchable'. Well, it’s the tribunals database team’s job to ask what manner of clever product could …
Point 5 of the GDS Design Principles is to ‘iterate and iterate again’. The work being done on court and tribunal finder is a perfect example of how this is being achieved through comprehensive 'A/B testing', analytics, and face-to-face user research.
At Ministry of Justice Digital Services, we have to make sure that everything we build is accessible for all of our users. This means making sure we design our products so they can be used by blind or partially-sighted people …
My first challenge as a new starter with MOJ Digital Services: improve content design for the employment tribunals (ET) exemplar. The exemplar is currently published as Beta , but as you’d expect from a Beta version, it needs some tweaking. Our primary …