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User-Centred Infrastructure: Bringing Agile Thinking to the Backbone of Justice Services 

User-Centred Infrastructure: Bringing Agile Thinking to the Backbone of Justice Services 

Here at Justice Digital, we design and deliver products that make a meaningful difference in the lives of citizens, often at some of their most challenging moments. Whether it's applying for compensation after a criminal injury or securing lasting power …

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New Victims' Code

Posted by: Tim Charlton, Posted on: 16 April 2013 - Categories: User research

Tim Charlton on a public event in which victims groups, agencies and ministers discussed a new code of practice for supporting victims of crime.

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Week notes second week of April

Posted by: Ryan Behrman, Posted on: 12 April 2013 - Categories: Courts and tribunals

What the Digital Services Division have been up to this week, including visiting the Immigration and Asylum Chamber and working on a site for the Hillsborough Inquest.

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Week notes first week of April

Posted by: Alice Newton, Posted on: 9 April 2013 - Categories: Agile, Legal aid

The beginning of April saw the launch of a suite of legal aid tools, including Check if you can get legal aid,and Find a legal adviser or family mediator, which...

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Crime and justice hack events

Posted by: Alice Newton, Posted on: 8 April 2013 - Categories: Development

...system? create further evidence for what are effective interventions for rehabilitation? address the rise in personal crime? I’m really excited to see what comes out of this work, and I’d...

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Week notes for late March

Posted by: Gavin Bell, Posted on: 8 April 2013 - Categories: Agile, Courts and tribunals, Legal aid

What the Digital Services Division has been up to this week, including the Digital Transformation Board, work on the Civil Legal Aid site and more.

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Just visiting HMP Gartree

Posted by: Gavin Bell, Posted on: 14 March 2013 - Categories: Prisons

Last week, Alice, Roger and I visited HMP Gartree and spent an hour talking with some of the prisoners. We also saw inside the reception wing, plus had a quick look around much of the rest of the prison.

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Civil claims: putting the user first

Posted by: Daniela Tzvetkova, Posted on: 13 March 2013 - Categories: Courts and tribunals

...we meet them and see how they think and function). This brings me to the key ‘exemplar’ service I am working on with the courts and tribunals service - the...

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Week notes 3

Posted by: Graham Lee, Posted on: 8 March 2013 - Categories: Courts and tribunals, Legal aid

What the digital services division have been up to this week: looking at jury summons, user-testing money claims, and further work on legal aid and court finder tools.

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Week notes 2

Posted by: Graham Lee, Posted on: 4 March 2013 - Categories: Development, Prisons

What the Digital Services Division has been up to this week, including kick-starting work on tribunal decisions, meeting devs at GDS, and visiting Gartree Prison.

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Prison visits booking: the first two weeks

Posted by: Gavin Bell, Posted on: 27 February 2013 - Categories: Prisons

Gavin Bell on his first two weeks as a product/service manager on the prison visits booking project.

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