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Ministry of Justice

Delivering Impact Through Justice Research & Development

Delivering Impact Through Justice Research & Development

The Science Office is the Ministry of Justice’s home for applied science, a team bringing expertise in foresight strategy, emerging technology and the natural, physical and behavioural sciences, to some of the justice system’s toughest challenges. From countering drones that …

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Lessons from delivering front-line digital services in the justice system

Posted by: Andrew Harder, Posted on: 4 September 2014 - Categories: Agile, User research

...The agile values are a radical change from the past: individuals and interactions over processes and tools working software over manuals customer collaboration over contract negotiation responding to change over...

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Legal aid guidance: running up that hill… with no (well, few) problems

Posted by: Jane Stead, Posted on: 29 August 2014 - Categories: Content, Legal aid

Two eagerly-awaited events crashed into our weary shared consciousness this week. Not only did Kate Bush return to the stage after 35 years (mmm, yes) but the Legal Aid Agency online content transitioned to GOV.UK. Over 3-4 months, captained by …

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Iterative designs: court and tribunal finder

Posted by: Jack Collier, Posted on: 8 August 2014 - Categories: Courts and tribunals, Design

Point 5 of the GDS Design Principles is to ‘iterate and iterate again’. The work being done on court and tribunal finder is a perfect example of how this is being achieved through comprehensive 'A/B testing', analytics, and face-to-face user research.

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What is digital portfolio management?

Posted by: David Szaroleta, Posted on: 30 July 2014 - Categories: Digital skills

We’ve developed a mission statement for the portfolio team in MOJ Digital Services to help us think through and communicate how we can best support the wider team to deliver. This is now displayed on our portfolio wall, and a handy answer to the question ‘what is digital portfolio management?’

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Getting stakeholders more involved in sprint reviews

Posted by: Abisola Fatokun, Posted on: 28 July 2014 - Categories: Agile, Intranet and staff tools

One of the teams I am working closely with is building a web-based tool for internal users to help them streamline their processes. We’ve been building this amazing product for about 15 weeks and it is looking really good now! …

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Top 10 court finder facts this month

Posted by: Jack Collier, Posted on: 22 July 2014 - Categories: Courts and tribunals

Court and tribunal finder is a heavily-used online government service. Here are the top 10 facts this month that we've found out following a period of focused user research, analytics and a fundamental rethink. 1. Court and tribunal finder has existed …

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Prioritising future projects for delivery

Posted by: David Szaroleta, Posted on: 3 July 2014 - Categories: Digital skills

In MOJ Digital Services we’re lucky to enjoy a strong demand for our expertise. The department delivers vital public services, which we've committed to redesigning in our digital strategy. Colleagues working across the justice system are also a great source …

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Opening up web tools for MOJ staff

Posted by: Tracey Williams, Posted on: 26 June 2014 - Categories: Intranet and staff tools

MOJ digital has published a guide to help staff in the department use web tools as part of their day-to-day work. The open internet tools guidance brings together policies and information in one place to give staff the confidence to …

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Mapping services for the Ministry of Justice

Posted by: George Sheldrake, Posted on: 19 June 2014 - Categories: Courts and tribunals

My name is George Sheldrake and I am a designer at the Ministry of Justice Digital Services (MOJDS). I have been working closely with the MOJDS research team and wanted to share some of my recent work on mapping services …

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Creating accessible services for all

Posted by: Fazal Khan, Posted on: 10 June 2014 - Categories: Design, Development
https://creativecommons.org/licenses/by/2.0/

At Ministry of Justice Digital Services, we have to make sure that everything we build is accessible for all of our users. This means making sure we design our products so they can be used by blind or partially-sighted people …

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