Layering Robotics Process Automation (RPA) on the front-end of systems might be right in some cases, but not always. In this post we talk about removing processes the right way - by working with our users.
Vera Mehta describes some of the challenges in developing a new, improved version of the court finder tool.
Aidan Muller on measuring the success of You be the Judge – an interactive tool that helps the public understand how sentencing works.
Graham Lee talks about how we've been testing a new tool that will help the public work out if they can get legal aid.
Alice Newton talks about the Ministry of Justice's digital strategy, and what it will mean for users of justice services and the department itself.
Roger Oldham, Deputy Director, Digital Services talks about the new team in the Ministry of Justice tasked with leading the digital redesign of justice services.
GOV.UK