If we want to design ethical, inclusive services that truly meet people’s needs, we also need to think about the emotional impact of research on the teams delivering it. Transforming government digital services requires adaptability. Researchers engage with a wide range …
I was once categorically told by a course teacher that you don’t find people who exhibit a ‘facilitator’ leadership style (people-focused over task-focused, empowering over directive) in leadership positions. “Apart from perhaps as the HR Director,” she said disparagingly. What …
I have recently started a new job as Senior Frontend Developer at the Ministry of Justice and I wanted to share a few details of my opening time here. Remote Working I have been remote working for the past year …
Each year Safer Internet Day looks to promote safe and positive use of digital and technology for children and young people and to inspire a national conversation. In the cyber security team in the MoJ, we want to inspire this …
We attended the Service Design Fringe Festival in October last year and were talking to jobseekers, as we’re currently looking to hire a couple of service designers and interaction designers at the Ministry of Justice (MoJ). I had 60 seconds …
Hi, my name is Kayleigh and to coincide with National Apprenticeship Week, I wanted to share my journey as a cyber security apprentice. As crazy as this is to admit to myself, I have been employed by the Ministry of …
Hello, I’m Scott and in this post I’m going to explain how: I started using discovery we improved discovery at the MoJ we define and review discovery at the MoJ. You might know me as Head of Product but I …
Just over one year ago we began working on a service for the HMPPS to support a new policy aimed at reducing reoffending. My fellow researcher on this product, Gemma Hutley, wrote a piece on some of our early research …
Accessibility is a really important topic. It is also the right thing to do, to make sure nobody is excluded from accessing services. The Public Sector Bodies Accessibility Regulations are now coming into effect and this new piece of legislation …
There were more than 50% of contractors in technical roles when I joined MoJ in April 2018. In a technical workforce of about 200 that’s a lot of contractors. Hiring technical people in government is hard, they said. Let’s find …
What is your role at MOJ? I’m a Content Designer and I’m responsible for creating content across end-to-end user journeys. It’s not just about writing words, it involves working with others to really understand the needs of users and build …
