In the rapidly evolving world of digital transformation, the MoJ has embraced a modern strategy, one that centres around flexibility, data-driven decisions, and user-led services. This approach is aimed at delivering justice that’s faster, simpler, and better for all. Recently, …
Extensive in-prison research leads to the first set of design principles for prisoner-facing services. Five years' of prisoner research In 2018, as part of the Launchpad in-cell technology programme, we researched, designed and built the Content Hub platform for prisoners. …
Building on our first digital prisoner-facing service The digital Launchpad Product Delivery team went live with the new prisoner-facing Launchpad Home and Launchpad Auth on in-cell prisoner laptops on 4 June 2024. Launchpad Home is the new home page and …
I am a User Researcher working in Justice Digital as part of the HMPPS Digital team, we enable effective digital services for all who interact with the prison and probation service. The day I joined Justice Digital, a new digital …
