At the Ministry of Justice (MOJ), we have hundreds of different systems. Over the last six years, we’ve saved tens of millions of pounds on hosting them. In order to do that, we had to change our organisation structure. Most …
Building on our first digital prisoner-facing service The digital Launchpad Product Delivery team went live with the new prisoner-facing Launchpad Home and Launchpad Auth on in-cell prisoner laptops on 4 June 2024. Launchpad Home is the new home page and …
How do we make sure that a Large Language Model (LLM) understands a task, and completes it as accurately as possible? If you’ve experimented yourself, or read the advice of major LLM providers (such as these guides from Anthropic, Google, …
I was recently fortunate enough to visit HMP Highpoint to see a fully operational ‘Prison Industry’ digital workshop, where old or end-of-life printers are taken to be dismantled and recycled. HMP Highpoint is a category C training and resettlement prison, …
For the past year, the Modernising Lasting Powers of Attorney (MLPA) team has considered its approach to the Welsh language. Here they share what they’ve learnt from testing Welsh content, and challenges they need to solve in the run-up to …
I was excited (and slightly daunted) to be asked to speak in the ‘Walk in our Users Shoes’ series as part of the recent 'Transforming with Digital' campaign. As a user researcher, the opportunity to walk in users shoes is …
Data is at the heart of the Ministry of Justice’s work. It helps us to measure the impact of policy interventions, gives us operational insight into prisons and probation, and gives us insights which help us to deliver better services …
From Justice Digital, Policy, and beyond, we have been uniting forces in an exciting ‘Transforming with Digital’ collaboration campaign co-sponsored by Gina Gill (CDIO) and Jerome Glass (DG Policy). The world is changing - fast. Earlier this month the UK …
Introducing Tripods This blog explores the transformative impact of 'Tripods', a novel approach that connects Delivery Managers from other government departments. They meet regularly to share experiences and support each other. It’s a small idea that’s had a big impact …
This blog post highlights how, at the MoJ Digital, we took a collaborative, open, and evidence-based approach to help keep people safe online. Let us rewind Back in March 2020, I identified a high-risk gap in the service where users …
