Extensive in-prison research leads to the first set of design principles for prisoner-facing services. Five years' of prisoner research In 2018, as part of the Launchpad in-cell technology programme, we researched, designed and built the Content Hub platform for prisoners. …
The Content Hub is a good way to meet the needs of both staff and prisoners. It allows prisoners to access content relevant to their journey and frees up staff time. The 'Your profile' area gives prisoners visibility over their …
Research found people in prison need easy access to their timetable, account balances, incentive level, and when their next visit is - this is how we fulfilled those needs and why. The Content Hub is a platform available to people …
Since February this year, the Content Hub team has been working feverishly to give people in prison improved access to their personal information, and now it's alive and kicking, we want to tell you about it. If you haven't heard …
In the previous blog about how a focus on accessibility moulded the Content Hub, we talked about how a simple misunderstanding of rules and protocol in prison establishments can lead to increased frustration, anger, and violence. In this blog, we …
The Content Hub is basically a restricted and secure intranet created, designed, developed and written solely for the prison estate. It's the only 100% prisoner-facing service in MOJ Digital and Technology. In developing it, we've been constantly awake to the …
In the Content Hub team's first blog, we talked about research we did into Young Offender Institutions (YOIs) that informed the very specific content created to launch the Hub into HMYOI Cookham Wood. In this second blog, we're talking about …
In July 2021 the Content Hub team in Sheffield were thrilled to go LIVE into HMYOI Cookham Wood, a Young Offenders' Institution (YOI) in Rochester, Kent for boys aged 15 to 18. This will be followed by rollout to the …
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Justice Digital
A blog about using digital and technology to transform services in the justice system.
