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How to build and release a digital by default service in 12 weeks

Posted by: , Posted on: - Categories: Design, Digital skills, Lasting power of attorney, Our services

I’m the Product Manager for the Power of Attorney (POA) refunds service for the Office of the Public Guardian (OPG). My team and I built a digital and assisted digital service (no paper version) to meet a need that hadn’t …

Guest post: So long, silos - how content collaboration helps users

Posted by: , Posted on: - Categories: Content, Design, Our services, User research

When content is king, we have to stop thinking about departmental boundaries I'm part of a group of content designers from the Home Office who recently partnered with the MOJ User Centred Policy Design team to improve information for victims …

Increasing trust in criminal evidence with blockchains

Posted by: , Posted on: - Categories: Courts and tribunals, Data, Registers, Technology

Over the last couple of years, there has been a huge amount of interest in blockchains - the technology underpinning electronic currencies such as Bitcoin. While most development has been in the private sector, we’re keen to explore their potential …