I’m the Product Manager for the Power of Attorney (POA) refunds service for the Office of the Public Guardian (OPG). My team and I built a digital and assisted digital service (no paper version) to meet a need that hadn’t …
Daniela Tzvetkova on the importance of understanding user needs as part of work on improving civil court claims online.
What the digital services division have been up to this week: looking at jury summons, user-testing money claims, and further work on legal aid and court finder tools.
What the Digital Services Division has been up to this week, including kick-starting work on tribunal decisions, meeting devs at GDS, and visiting Gartree Prison.
Gavin Bell on his first two weeks as a product/service manager on the prison visits booking project.
Week notes on the work of the digital team: researching prison visits booking, visiting probation officers in Kent, improving the tribunal decisions database and court finder, and the Lasting Power of Attorney pilot.
Chris Mitchell on testing a new online tool for creating Lasting Power of Attorney forms, and getting people to take part in the pilot.
Alice Newton talks about how we're using our exemplars to pave the way for a digital MOJ.
Antonia Romeo, MOJ's digital leader, speaks at the Sprint13 conference about our progress so far.
Simon Manby on testing and developing versions of a new tool that will allow the public to create a Lasting Power of Attorney online.