How the right content can support significant business change
How the right content has eased significant business change and helped to maintain quality control for court staff processing applications for help with fees.
Leigh Money
Making it easier for staff to process help with court fees applications
Processing applications for help with fees used to be a time-consuming and complex task. Adding guidance to the new digital service has reduced processing time and provided support when it's needed.
All heads were at the All Hands meeting on Thursday…
MOJ Digital gathered under the great domed roof of the Methodist Central Hall on Thursday for a big team pow wow.
Handling prison visit requests: the inside story
We asked Peter Hickey, Head of Operations at HMP/YOI Rochester to give us the low-down on what it was like to be one of the first prisons in England and Wales to use the new online prison visits …
Talking to users about booking prison visits
Testing an early version of the online prison visits booking service in Rochester prison
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