On Monday 16th March 2020 everything changed! It was the day that we were officially told that due to Covid-19 we would be working from home for the foreseeable future. As a recruiter in a world where face-to-face interviews is …
We attended the Service Design Fringe Festival in October last year and were talking to jobseekers, as we’re currently looking to hire a couple of service designers and interaction designers at the Ministry of Justice (MoJ). I had 60 seconds …
Hi, my name is Kayleigh and to coincide with National Apprenticeship Week, I wanted to share my journey as a cyber security apprentice. As crazy as this is to admit to myself, I have been employed by the Ministry of …
Hello, I’m Scott and in this post I’m going to explain how: I started using discovery we improved discovery at the MoJ we define and review discovery at the MoJ. You might know me as Head of Product but I …
Just over one year ago we began working on a service for the HMPPS to support a new policy aimed at reducing reoffending. My fellow researcher on this product, Gemma Hutley, wrote a piece on some of our early research …
Accessibility is a really important topic. It is also the right thing to do, to make sure nobody is excluded from accessing services. The Public Sector Bodies Accessibility Regulations are now coming into effect and this new piece of legislation …
There were more than 50% of contractors in technical roles when I joined MoJ in April 2018. In a technical workforce of about 200 that’s a lot of contractors. Hiring technical people in government is hard, they said. Let’s find …
What is your role at MOJ? I’m a Content Designer and I’m responsible for creating content across end-to-end user journeys. It’s not just about writing words, it involves working with others to really understand the needs of users and build …
Digital strategies could learn a lot from Winston Churchill’s famous 1940 plea for brevity. In this spirit, I have decided to try to distill our MoJ digital strategy down into one short blog post. Firstly, a note on what our …
My name is Karen Minta. I joined the Civil Service about three months ago as a Business Manager in the Ministry of Justice Digital and Technology team. Carving the discourse surrounding Black British identity has always been a contested feature …
We recently contributed to the ‘Ask users for bank details’ pattern to the GOV.UK Design System, as a team of three: content designer (Amanda Kerry), interaction designer (Adam Silver) and user researcher (Gemma Hutley). Earlier this year, we worked on …
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