User centred policy design

Supporting people with legal issues

I work in MoJ’s User Centred Policy Design team. In spring 2018, the team and I started to look at the experience of people with legal issues and explore what support they needed to prevent their problems from escalating. This …

What has User Centred Policy Design achieved in the MOJ?

Posted by: Jack Collier, Posted on: 27 February 2019 - Categories: Design, Digital skills, Our services, User centred policy design

Since 2016 I have been doing my dream job - working with policy officials to build policy in a user-centred way. In fact, I’d been desperate to do this job since working in a policy role in Climate Change. The …