The Justice Digital 2025 Strategy was published earlier this year to provide a common direction of how we transform our services and deliver great outcomes for our users. This is our vision, providing simpler, faster and better services for all …
Once you have been around for a while and have seen numerous strategies come and go, you understand that the most important ingredient in any of them is your people. They will be the difference between whether you achieve them …
Recently, my leadership team and I made a commitment to spend more time understanding our users and their context. To that end I spent time this week with colleagues at the Legal Aid Agency (LAA) to better understand what their …
Just before Christmas last year, after 10 months of being Interim CDIO for the MoJ, I was offered the post on a permanent basis. While I certainly wasn’t acting as “caretaker” in the role, it has definitely given me certainty …
