The beginning of April saw the launch of a suite of legal aid tools, including Check if you can get legal aid,and Find a legal adviser or family mediator, which replaces the legal adviser finder. Well done to Trent, Vera, Dan, Fiona and Graham who all worked very hard on this.
Our delivery managers and project/portfolio teams are making good headway mapping out our workflow process, and we now have our own version of the GDS 'agile wall' (where we map out our projects on our wallspace)!
Gavin has arranged workshops in mid-April, as part of the ‘discovery’ phase of the prison visits project. He’s invited real users along, and I for one am really interested to hear the feedback from that.
Daniela is also organising some workshops on civil claims, to map out the needs of users of applications like Money Claim Online. She’s also arranging visits to court centres around the country to find out how they deal with customer queries.