Recently, Lasting Power of Attorney applications was one of 9 services to go through an early assessment against the digital by default service standard and Digital Leaders agreed this week that the results of those should be published online. We’ll link to the one for LPA as soon as it’s up.
We also had a really useful workshop with the GDS assisted digital stakeholder user group, which includes representatives from Citizen’s Advice Bureau, Age UK and many more organisations, to generate ideas about how to deliver assisted digital support for LPA.
On Friday, Roger and I went to Leicester to visit Jadu, a supplier MOJ are working with to deliver the Employment Tribunal application and fee payment service. It was a really useful session and they took us through their lessons learned so far, including the importance of having a suitably empowered product / service manager in the department. They also made us cupcakes.
I met the team behind Track My Crime, a service developed by Avon and Somerset police force, which allows victims of crime to receive updates about the progression of their case, while it is with the police. We’re looking at whether we could extend it to cover the whole process, including the court and probation phases.
Gavin had a successful security workshop on Prison Visits Booking looking at how visit booking operates from the perspective of security officers within a prison. We are finalizing the alpha proposition for this exemplar at the moment.